Frequently Asked Questions
Everything you need to know about shopping with Neon Coyotes.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Do you ship internationally?
Yes, Neon Coyotes ships to over 50 countries. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order is shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products covered by a warranty?
Most of our products come with a one-year manufacturer's warranty against defects. If you experience an issue with your purchase, please contact our support team with your order number.